Power Go Big Privacy Policy

Last Updated: June 1, 2025

Our Privacy Policy was updated and took effect on June 1, 2025. Please take some time to familiarize yourself with our Privacy Policy. If you have any questions, please contact us.

Application Operator: Shenzhen Jiuru Technology Co., Ltd.

Developer Name: Shenzhen Jiuru Technology Co., Ltd.

Registered Address: 3405B, 34th Floor, West Tower, Galaxy WORLD Twin Towers, Yaxing Road 8, Nankeng Community, Bantian Street, Longgang District, Shenzhen

Power Go Big App is an IoT solution and/or accompanying services provided by Shenzhen Jiuru Technology Co., Ltd. to users. Please read Power Go Big's privacy policy carefully. If you have any questions, please let Power Go Big know. This policy serves as Power Go Big's promise to protect your personal information, and Power Go Big will strictly implement it, hoping that you can feel the security guarantee of Power Go Big and use Power Go Big's services with confidence.

Definitions

Smart Terminal: Refers to terminal products produced and manufactured by hardware manufacturers with APP access capabilities, etc. Here it specifically refers to the smart terminal you purchased and use.

Power Go Big: Refers to the application program developed by Shenzhen Jiuru Technology Co., Ltd. that connects to smart device platforms and provides users with smart terminal operation services and data display services.

User Personal Information: Refers to user accounts (registered email or registered mobile phone number), passwords, and other information that can identify users alone or in combination with other information, as well as information such as the time and place where users use the service, hereinafter referred to as "personal information".

Use

Power Go Big will collect information from the devices you use to access the service, and at the same time collect information related to these devices. This includes: IP address, MAC address, the browser and device type you use, the web pages you browsed before accessing Power Go Big's website, and identifiers associated with your device.

Collection of Personal Information

In the process of your use of Power Go Big services, Power Go Big will collect the following information that you actively provide or that is generated due to receiving services. These information will be used to provide services to you, optimize Power Go Big's services, and protect your account. Power Go Big's collection of personal information complies with the principle of minimizing non-necessary information and is only processed by Power Go Big itself.

User Account Information: In order to use Power Go Big's products and services, you need to create an account. In the process of creating an account, Power Go Big will ask you to provide private information such as an email or mobile phone number. These information can help you activate, manage, or use Power Go Big APP's services. Power Go Big will associate your nickname, avatar, country, and time zone with your account to facilitate your access to Power Go Big's products and services. If you do not agree, you will not be able to complete the registration. In the experience mode, you can not provide an email account or mobile phone number, but Power Go Big will still associate your nickname, avatar, country, and time zone with your account to facilitate your access to Power Go Big's products and services.

User Mobile Device Information: Power Go Big will collect your mobile device model, operating system and version, login IP address, Power Go Big APP software version number, access network method and type, etc., for providing PUSH push. These are also the basic information necessary for Power Go Big to provide services.

Smart Device Information: In the process of your use of smart terminal devices, Power Go Big will collect the Bluetooth MAC address of the device and connect to the device so that you can remotely operate the device through the App.

Feedback Information: Power Go Big will collect your feedback information to help you with fault handling.

Disclosure of Information

Disclosure to Third Parties

Depending on the specific situation, Power Go Big will provide certain personal information to partners who cooperate with Power Go Big to provide products and services or help Power Go Big carry out marketing to customers. Power Go Big will only share personal information with third parties for the purpose of providing or improving Power Go Big's products, services, and advertising; it will not share personal information with third parties for the sales purpose of third parties, let alone sell personal information. Power Go Big is obliged to require the above partners to strictly comply with the confidentiality agreement and the requirements of the personal information protection policy.

Power Go Big may timely provide your statistical information on the use of smart terminals to Power Go Big's partners. The above statistical information does not involve your personal information such as name, account, password, phone number, and email.

If Power Go Big's partners have explicitly stated to you the collected information and the use of the information in accordance with the law and have obtained your consent, Power Go Big may disclose your personal information to the third party according to your permission. For the safety of your personal information, Power Go Big will desensitize or blur your personal information before disclosing it to third parties.

Others

Power Go Big may be required to disclose your personal information in accordance with the legal requirements of government departments.

If Power Go Big determines that it is necessary to disclose information about you in order to execute Power Go Big's terms and conditions, protect Power Go Big's business or users, or involve major public interests, and the disclosure is reasonable, then Power Go Big may disclose the information.

In the event of a reorganization, merger, or sale, Power Go Big may transfer all personal information collected by Power Go Big to the relevant third party.

Application Autostart

Power Go Big, in order to contact you more timely (for example, if you have contacted customer service, in order to deliver the feedback content to you in a timely manner, Power Go Big will start the application through the push service so that you can receive Power Go Big's customer service feedback in the shortest time).

Of course, if you do not need this function, you can turn off the autostart function in [System Settings]-[Applications]-[Autostart Management].

Deletion of Information

If you decide to no longer use the Power Go Big account, you can contact Power Go Big customer service or send an email to Service@PowerGoBig.com to apply for deleting the account. The Power Go Big system will ensure the deletion of all user information stored in the server, including:

Description of Mobile Phone Permissions Collected by the Application

Power Go Big may call some of your device permissions. The following are the business functions corresponding to the called permissions, the purpose of Power Go Big's calling the permissions, and the situation of asking you before calling the permissions.

You can choose to turn off the permissions to refuse Power Go Big to collect the relevant personal information. In different devices using the Android system, the display method and closing method of permissions may be different. For details, please contact the device and system developers for instructions or guidance.

Please understand that the functions and services provided by Power Go Big to you are constantly updated and developed. If a function or service is not described above and needs to collect your information, Power Go Big will explain the content, scope, and purpose of information collection to you through page prompts, interaction processes, website announcements, separate agreements, etc., to obtain your consent.

Device Permission Corresponding Business Function Function Scenario Description Can It Be Turned Off
Storage Permission Log Storage The APP will store the operation logs and exception logs of the APP locally and push them through the relevant pages Yes, it will affect the overall log recording
Bluetooth-related Permissions Bluetooth Connection to Hardware Devices Obtaining relevant content on the home page and details page No
File Reading Permission Feedback-related Obtaining locally uploaded error screenshots No
File Writing Permission APP Update/Device-related Information of Mini Programs The APP will first download, and then install and write to the device No
SQLite SDK Local Database Used for device-related data storage No
APP Notification Vibration/Sending System Messages, Pushing Device-related Content Yes
WiFi Connection None at Present Follow-up Yes
Device Information Acquisition Guest Login Experience Mode Log-related No
Location Bluetooth (for Android version 5 and above) Bluetooth broadcast use No
Nearby Devices Permission For Android 12 and above Dependent on nearby devices for obtaining low-efficiency No

Account Cancellation

If you want to cancel your Power Go Big platform account for personal needs and no longer need the services provided by the Power Go Big platform, you can go to "My" > "Settings" > "Personal Information" > "Delete Account" to cancel. Power Go Big will promptly delete your personal information after you cancel the account, except as otherwise provided by laws and regulations. If you have any questions during the account cancellation process, you can contact Power Go Big through "My" > "Feedback" > "Device Feedback", and Power Go Big's customer service team will provide you with corresponding assistance according to the specific problems you encounter.

Your Right to Choose

You confirm that before you agree or actually use the service in any other way allowed by the company, you have fully read, understood, and accepted all the contents of this personal privacy policy. Once you use this service, it means that you agree to all the agreements of this personal information policy. If you do not agree to the provisions of this personal privacy policy, you will not be allowed to use the services provided by Power Go Big.

Protection of Personal Information

Power Go Big will take various preventive measures to protect your personal information to ensure that your personal information is protected from loss, theft, and misuse, as well as unauthorized access, disclosure, modification, or destruction. To ensure the security of your personal information, Power Go Big Company has strict information security regulations and processes, and there is a special information security team that strictly implements the above measures within the company.

Retention Period of Information

Power Go Big will retain your information for the period necessary to achieve the purposes described in this personal privacy protection policy, unless the law requires or allows retention for a longer period.

Complaints and Feedback

If you have any questions or concerns about Power Go Big's personal privacy policy or data processing, please contact Power Go Big at the following email: Service@PowerGoBig.com

Policy Update

Power Go Big may revise and update this policy at any time and post a notice on the website 30 days in advance. If you continue to use the relevant services of the Power Go Big platform on the effective date of the revision and update, it is deemed that you agree to the revision and update of Power Go Big.